The Docket
The rulings and rules that change how firms run.
The rulings, rules, and shifts that change how firms run.
The rule that gave homicide a deadline
For centuries, a death that came more than a year and a day after the blow could not be murder. Medicine made the rule obsolete, and in 2001 the Supreme Court let a state erase it.
The cases that never existed
A lawyer filed a brief citing half a dozen court decisions. None were real. Three years after Mata v. Avianca, courts are still sorting out AI-fabricated citations.
The bar exam just changed for the first time in a generation
This July, ten US jurisdictions gave the NextGen bar exam for the first time. It tests fewer memorized subjects and more of what lawyers actually do. Here is what changed.
Someone called 500 law firms. Most didn't answer.
Researchers posing as new clients secretly shopped 500 law firms: 40% answered the phone, 48% were unreachable entirely. The verified numbers on what callers actually reward.
The form that almost got filled out
A late-night visitor hits a case-number field she can't fill and a dropdown she doesn't understand. She closes the tab. The firm never knows the form was started at all.
The consult who said yes, then went quiet for a week
A prospect confirms her consult, sounds committed, then goes silent for a week. The firm assumes she moved on. She was waiting to be told what happens next.
The call that never rang
A scared caller finally dials a law firm at 9:40 p.m., hits a phone tree built for people who already know where they're going, and hangs up. What she needed was a conversation, not a menu.
The case you never knew you lost
Every firm can name the clients it signed. Almost none can name the ones who called once, heard nothing, and moved on: the only loss in a practice that never announces itself.
The decision that never left the room
Your Tuesday meeting made three good decisions. By the following Tuesday, two of them exist only as what four people separately remember agreeing to.
The client who called in Spanish
More than one in four Californians speaks Spanish at home. When one of them calls a firm that answers in English only, the consultation is over in the first nine seconds.
The billable hour that never happened
At 6:10 p.m. you rebuild your day from sent mail and a call log. The eleven-minute call that solved everything isn't in either place.
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